Fairfield by Marriott Inn & Suites Kansas City North, Gladstone

We had a horrible experience the night before at a different hotel in a room that was supposedly a suite (definitely wasn't) with a broken a/c unit, among several other minor issues. I booked our following night's stay at the Fairfield, going only off of location and knowledge of Fairfield as a trusted hotel brand. I called the Fairfield the morning after our miserable night to see if there was any chance at all our room might be available to check in before noon so that we had a clean COOL spot to land in for the day. I told her about our experience the night before and she said she would see what she could do for us. Not expecting anything at all, she called me less than an hour later and said that our room was ready and we were welcome to check in anytime. When we arrived and checked in she said that she had upgraded our room to a suite at no charge (an actual suite!) and she had been up to make sure it was nice and cool for us.😊 In addition to the extraordinary service we received there, the hotel is a brand new facility and beautiful. Great staff, great room, great breakfast...we could not have been happier with our night at Fairfield. Very much appreciate that Fairfield made right what another hotel chain made wrong!

My wife and I had an excellent stay at Fairfield Inn & Suites Kansas City North/Gladstone. From the moment we checked in, we were impressed with the friendly and attentive staff who went out of their way to make us feel welcome. Our room was spacious, clean, and well-appointed, with comfortable beds and modern amenities like a flat-screen TV and free Wi-Fi. The bathroom was spotless and stocked with plenty of fresh towels and toiletries. We were also pleased with the hotel's facilities, which included a fitness center, indoor pool, and hot tub. The complimentary breakfast buffet was also a highlight, with a variety of delicious options to choose from. One thing that really stood out to us was the hotel's convenient location. It was just a short drive from downtown Kansas City, which made it easy to explore the city's attractions and restaurants. Overall, we highly recommend Fairfield Inn & Suites Kansas City North/Gladstone to anyone looking for a comfortable and convenient place to stay in the Kansas City area. The staff was exceptional, the rooms were great, and the amenities were top-notch. We would definitely stay here again in the future.

The breakfast was very good. It made it easier for us in the morning. I was happy with the bathroom. I had plenty of space for our family. I was also happy to have the room clean when I wanted, and not touched when I wanted. Also the staff was very friendly...that makes a big difference on which place I want to stay.

Staff were friendly and courteous. Hotel was clean. Room was clean.

Very clean and quiet! Easy, fast check-in. Good breakfast and even though it was a busy weekend there was always a place to sit.